Corona Virus Update

With the uncertainty and concerns surrounding the Covid-19 virus, we appreciate how important your mobile phones and other devices will be in the coming months, especially for those self-isolating or working from home.

We are making every provision to ensure continuity of our business, to ensure we can carry on providing our essential repair services during this difficult time.

We have adjusted our repair procedures to ensure maximum protection for our customers:

*We will take a prepayment by card or by bank transfer

*When the technician arrives please place the device on your doorstep or windowsill for collection

 

*We ask that you also wipe your device down with an antibacterial wipe or similar before it is collected

*Upon arrival your device will be collected by a technician, wearing a fresh pair of surgical gloves

*Following the repair your device will be wiped down with an antibacterial/alcohol wipe before return

*Once the transaction is complete the technician will dispose of their gloves responsibly

*If you have displayed any of the symptoms of the virus, please could you make us aware so we can discuss additional safety measures

*Should you need to cancel your appointment due to illness, we ask you to advise us as early as possible to avoid unnecessary travel costs and exposure

We will continue to provide our 5* star service whilst taking every precaution, to maintain the safety of our customers and staff. We thank you for your patience and ongoing support during these uncertain times.

Bookings can be made via Facebook, email or by calling 0800 043 2744 

Call Us 0800 043 2744

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© 2018 iDropped It UK

Due to Covid-19 we are not operating from our usual address but we are operating a fully mobile, zero contact repair service.

Tel: 0800 043 2744

Email: enquiries@idroppedit.uk

Warranty Policy

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